One pet, one groomer, one slot
Your pet isn't sharing a room with six others. We block the calendar around them — start to finish, same hands.
Cage-free · One pet at a time
Your dog leaves
Your dog leaves
looking like they
took it seriously.
We're a four-chair studio in Riverside. No kennel runs, no assembly line, no "we'll call you when they're done." You get a groomer, a time slot, and a pet who comes home calm instead of rattled.
4.9 / 5 from 612 local reviews · 9 years on Alder Lane
- ✂ Cut & Style
- 🛁 Bath & Brush
- 🐾 Paw & Nail Care
- 🌿 De-shed Treatment
- 😌 Senior & Anxious Pets
Why people switch to us
Grooming is a small business.
Grooming is a small business.
We run it like one.
You meet the groomer first
New client? Drop in for a free 10-minute meet-and-sniff before we put scissors near them. No charge, no commitment.
We photograph everything
Before, during, after, and any skin issue we spot. You get the album the same evening — useful for your vet too.
Services & pricing
Straight prices,
Straight prices,
posted on the wall.
Prices are for medium dogs (9–20 kg). Small, large and cats sit on their own line — and we'll quote in one message.
Full Groom
Most bookedBath, blow-dry, full body cut to breed or to your picture, nails, ears, paw pads, cologne.
- 75–120 min depending on coat
- Hand-scissor finish on face & feet
- After-photo album included
$68from · medium dog
Bath & Brush
No cutting. Deep clean, condition, blow-out, brush-through, nails and ears.
- 45–70 min
- Great between full grooms
- De-shed add-on available
$44from · medium dog
Spa Day
Everything in Full Groom plus mud mask, paw balm, and a proper 15-minute relax session.
- 2.5–3 hours
- Mud mask + paw balm + teeth brush
- Good for dry or itchy skin
$95from · medium dog
Cat Groom
Quiet room, no dogs next door. Lion cut, sanitary trim, or just a bath and brush-out.
- 45–90 min
- Separate cat-only room
- Mat removal without shaving where possible
$72from
Add-ons
Anything on its own, no full groom needed.
- Nail trim & file$15
- Ear cleaning$12
- De-shed treatment$25
- Mat removalfrom $20
- Flea & tick wash$28
Not sure what they need?
Send us two photos — one standing, one face — and we'll tell you exactly what we'd do and what it costs. No sales pitch.
Before & after
Real clients.
Real clients.
Real scissors.
Seven of the last two hundred. We don't retouch, we don't borrow other studios' photos, and we don't put bows on pets who hate bows.
The four of us
Small studio,
Small studio,
long-standing hands.
Maya Ortiz
Founder · Head GroomerNine years on Alder Lane. Specialty: hand-stripping terriers and talking nervous owners down off the ledge.
IPG Certified · Pet First AidDanny Nguyen
Senior Groomer · CatsRuns the cat room. Five years at a feline-only clinic before this. Has never been bitten by a cat he's groomed — he'll tell you about it.
Feline Handling Cert · Fear-FreeSana Ibrahim
Groomer · Doodle SpecialistDoodles, poodles, and anything with a coat that needs a plan. Runs our maintenance schedule for regulars.
IPG Certified · Doodle CoatTom Bexley
Desk · BookingsAnswers the phone, answers the chat, remembers your dog's name better than you remember your dentist's.
Customer Care · 6 yrs
What owners say
Words from the
Words from the
waiting room.
★★★★★
Our shepherd mix used to shake in the car the whole way. Maya did a meet-and-greet with no scissors involved, and now he walks in by himself. Genuinely didn't think that was possible.
★★★★★
Came in with a matted rescue cat and expected the worst. Danny spent twenty minutes just getting her calm before touching her, then did it without shaving her bald. Worth every dollar.
★★★★★
They sent photos the same evening showing a hot spot I hadn't noticed. Took her to the vet the next day. That's not a grooming service, that's someone actually looking at your animal.
★★★★★
Prices are on the wall, wait time was exactly what they said, and the cut looked like the photo I brought in. Low bar, apparently, because nobody else has cleared it.
Booking
Pick a slot.
Pick a slot.
We'll confirm by text.
Fill this in and Tom gets it within the hour during opening times. This is a request, not a confirmed booking — we check the calendar and text you back.
- Mon–Fri8:00 – 18:00
- Saturday8:00 – 16:00
- SundayAppointment only
- CancellationFree up to 24h
Rather just talk to someone?
📞 (555) 014-2200
Before you book
The questions
The questions
we get daily.
Still stuck? The chat button bottom-right is answered by our desk during opening hours — and by the assistant when we're closed.
How long does a full groom take?
Usually 75 to 120 minutes for a medium dog, longer for double coats or heavy matting. Because we only take one pet per groomer at a time, the slot we quote you is the whole slot — no waitlist in the back room.
My pet is anxious. Can you still take them?
Yes, and it's a chunk of what we do. We start with a free 10-minute meet-and-sniff with no tools out. For very anxious pets we work in short sessions, sometimes split across two visits, and we never force a finish just to hit a time. Book the "anxious pet" note in your form and Maya will call you first.
Do you sedate pets?
No. We're groomers, not vets, and we won't medicate an animal. If a pet genuinely needs sedation, that's a conversation for your veterinarian — and we're happy to work alongside one with a light sedative your vet prescribes.
What if my cat hates water?
Most do. Cats go in the separate cat room with Danny, and a lot of them get a waterless or spot bath instead of a full soak. A lion cut or sanitary trim can often be done without a bath at all. We'll tell you honestly what's realistic for your cat before we start.
Can I stay and watch?
You can stay in the waiting area, and plenty of first-timers do. We ask you not to stand over the table though — pets behave noticeably better when their person isn't in sight-line. If your pet does better with you there, we'll say so.
What's your cancellation policy?
Free up to 24 hours before. Inside 24 hours we charge 50% of the service, because that's a slot another pet could have had. No-shows are charged in full. If something medical comes up, just tell us — we're not monsters.
Do you handle matted coats?
Yes. Where the mat will release with conditioner and time, we'll do that and keep the coat. Where it's tight against the skin, shaving is the humane option — pulling it out causes bruising and skin damage. We'll show you the mat before we decide, and we'll never shave without telling you first.
Are you insured?
Fully insured and licensed, certificates on the wall by the desk. All four of us hold current pet first-aid certification, re-done every two years.
First visit is a free meet-and-greet.
Ten minutes. No scissors. Your pet decides if they like us.